Simon HerzogSimon Herzog, Professional Programmes Manager, CIID

Simon teaches designers about business and businesspeople about design. With a background in sociology from Columbia University, early-stage investing in New York's startup scene, and interaction and service design at CIID, he has worked in environments such as prisons, project buildings, and venture capital boardrooms. This hybrid experience between field work, design, and business makes him particularly attuned to creating strategic and financial viability through service design informed by real-world insights. Or, more simply: creating services that work, solve problems, and delight.

Working with clients such as LEGO Education, Phillips Healthcare, Singapore Airlines, and many others, Simon is passionate about working in fast-paced cross-disciplinary environments that enable radical change and impact. At CIID, he has built and managed the Nest incubator, supporting early-stage startups through their journey of building the next generation of great services. He started and is leading CIID's Professional Programmes unit, taking the institute's signature design education out into the world.



Mette HarrestrupMette Harrestrup, Resident Interaction Design Expert

As a designer, Mette Harrestrup has worked with global organisations including Nike, Dior, Louis Vuitton, Lego, and B&O to drive innovation through design thinking. Before joining CIID, she was director of design education at Copenhagen School of Design and Technology (KEA). She also served as a board member of the Global Fashion Agenda, where she represented Danish design education in an effort to support sustainable global initiatives.

Mette holds a Doctoral Degree in collaboration with Aarhus School of Architecture, and wrote her dissertation on a topic she’s always happy to talk about over a coffee:“From pictogram to sensogram—a sensual transformation via phenomenology and pervasive computing.” She’s also been a student, teacher, researcher and Head of Institute at Denmark’s Kolding School of Design.

As a designer, mother, colleague, mentor, and leader, Mette believes it’s all about people and the interactions that happen between, among, and around us. Give her 10 minutes and she’ll know much more about you’ll than you told her in words.